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• Warranty

The transcendent beauty of this classic, steel icon remains unrivalled. The Gran Criterium positioned Masi USA as a force in the emerging ten-speed scene in the early 1970’s, to become their flagship model for many years to come. The timeless formula of Columbus steel and investment cast lugs combine to recreate a stunning vintage racer with a modern-day twist. Campagnolos 11 speed Potenza group honors the relationship between three great Italian bicycle institutions, while a Brev.M 3D cockpit completes the retro package.

All bikes purchased through City Grounds MUST be assembled by a certified bike shop mechanic. If the bike is NOT built by a certified bike shop mechanic, any warranty will be VOID. We will request for an assembly receipt as proof of professional installation.

Forallwarranty claims, please contact our Warranty Team [email protected]. So that we can help you in a timely manner, make sure to include the following:

• 1. Order Number (we will confirm date of purchase and determine if the item is still under the manufacturers warranty time limit)
• 2. Brief description of the claim
• 3. Photographs
• 4. If the item is a bike or frame, include the serial number

We evaluate all warranties case-by-case to determine the best course of action and get you serviced to the best of our ability!

Warranty doesnotapply to the following:

• Any part of a product that has been installed, altered, repaired, or misused
• Damage from unintended style of riding, abuse, neglect, accident, and racing
• Normal wear and tear of any product (including but not limited to – saddles, grips, tires, tubes, cables, brake pads, chains)
• Failure to provide regular maintenance of any product

Labor and shipping are the responsibility of the customer. We do not cover parts purchased and labor performed by another bike shop.

Note: Warranty is for original owner only.